Secrets to Optimal Client Service
Adjunct professor Jim Donovan, vice chairman of global client coverage at Goldman Sachs, will discuss Secrets to Optimal Client Service. Donovan teaches courses on corporate strategy and leadership at UVA Law, and his previous talks at the Law School that have been taped have attracted nearly 3 million views on the school's YouTube channel. At Goldman Sachs, he is responsible for some of the firm's most significant clients. Lunch will be served.