When you accept a pro bono project you make a commitment to your supervisor and their client. It is expected that you will act professionally and behave ethically. As you begin work on a pro bono project:
- Clarify with your supervising attorney relevant deadlines, methods of communication, and the nature of the work;
- Keep your supervisor regularly updated and advised of any developments or potential problems;
- Ask questions early and as often as needed to fully understand your assignment;
- Follow agreed upon deadlines for project completion.
Students who commit to a pro bono project must complete that project. Not meeting deadlines inconveniences the project supervisor and could adversely impact the client. Additionally, a lack of professionalism by a pro bono volunteer jeopardizes the Pro Bono Program’s ability to partner with host organizations in the future.
Any student who, after accepting a pro bono project, does not complete their assignment may be suspended from future participation in the Pro Bono Program. If you have an extenuating circumstance that prevents you from meeting a project deadline, immediately contact the Assistant Dean for Pro Bono and Public Interest at firstname.lastname@example.org.
THREE IMPORTANT RULES OF PROFESSIONAL CONDUCT:
1. Unauthorized Practice of Law: Law students are not licensed to practice law and must volunteer under the supervision of a licensed attorney or law school faculty member. Providing legal advice without attorney supervision constitutes the unauthorized practice of law and is both an ethical violation and a crime.
Law students may not independently provide legal advice, draft documents or offer any legal opinions or representation unless under the direct supervision of a licensed attorney. “Supervision of an attorney” implies that the student volunteer will receive appropriate training, mentoring, feedback and that all student work will be reviewed before it is provided to a client either orally or in writing. While the attorney does not always need to be physically present, the supervisor should be available to answer questions and provide direction to the volunteer as needed.
2. Conflicts of Interest: Student volunteers are responsible for disclosing conflicts of interest which arise from their participation in other pro bono projects, law school clinics, externships, summer jobs and/or personal contacts. Any information learned through another attorney-client relationship could constitute a conflict. For example, if a student volunteering at the Legal Aid Justice Center to help a client with an employment case is later asked by their summer employer to work on case involving the former client’s manager, the student may have a conflict and should disclose that to their supervisor. If you are unsure if you have a conflict, be sure to speak to your supervisor. Many organizations will have you complete the conflicts check process before you begin volunteering.
3. Confidentiality: Confidentiality rules were developed to protect the interests of clients. Confidentiality applies to any information that comes from the client or is obtained during the course of representation including oral communications, written documents, case files, intake memos and notes. While there are exceptions to confidentiality, you should not discuss or disclose any information about a client or their representation without the explicit permission of your supervising attorney. Disclosing even minor details about a case can compromise a legal representation.
Before using any document as a writing sample, ask for permission from your supervisor and remove all client names or other identifying information. The ethical duty to maintain confidentiality continues even after you have completed your project.
If you have questions about your ethical obligations as a pro bono volunteer, immediately consult your supervising attorney or contact us at email@example.com.